Frequently Asked Questions
Everything you need to know about your DHC beauty journey.
How can I track my order?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy for skincare products?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Are DHC products cruelty-free?
DHC is committed to ethical beauty. We do not test our finished products on animals, nor do we ask others to test on our behalf.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your beauty essentials sooner.
Are your products suitable for sensitive skin?
Many of our products are formulated without added fragrances or harsh chemicals. We recommend checking the ingredient list on each product page or performing a patch test before full application.